Guide on recovering data from a failed PNY Turbo Attaché USB flash drive, covering diagnostic steps, recovery methods, and professional services
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Today we’ll talk about how we recovered data from a physically damaged PNY 256GB Turbo Attache USB Flash Drive that belonged to a lawyer and held her essential documents. We’ll explain the chip-off recovery process we used to access critical files and offer expert insights into the complexities of flash drive data recovery.

Background

Recently, a malfunction occurred with a PNY Turbo Attache USB Flash Drive belonging to a lawyer in Brooklyn. She had stored crucial job-related documents on this drive, including photos, videos, Word documents, and Excel sheets.

This data was essential for her job and couldn’t be easily reproduced. Losing it would have been a major setback in her career. The drive was functioning well until one day, she accidentally bumped into it while it was connected to her PC.
As a result, the flash drive malfunctioned, displaying an error message upon access. She tried connecting it to different computers with no success. Aware of the potential impact on her client and career, she opted for professional recovery.

PNY 256GB USB flash drive, showing its compact design and USB connector.

While searching the internet for professional data recovery, she discovered our Emergency Data Recovery Services and reached out to us. We issued a shipping label, and she shipped her PNY 256GB Turbo Attache USB Flash Drive to us. The drive contained mostly Excel files along with other crucial data. However, she particularly needed data from a folder named “VP/2010.”

Evaluation

Upon receiving the PNY 256GB Turbo Attache USB Flash Drive, our team of experts immediately began evaluating the device. The client mentioned that she had accidentally pushed against the drive while it was connected to the front of her PC, leading to its failure. Our initial evaluation revealed that the flash drive used 0.13A, but when we attempted to access it through our universal utility tool, we encountered an error.

PNY 256GB USB flash drive, showing its compact design and USB connector.

After further inspection, we found that the flash drive had suffered physical damage due to the impact of being pushed against. This caused the data on the drive to become inaccessible.

Our team identified that a chip-off recovery method would be necessary to retrieve the important information from the drive. This method involves removing the flash drive chip and directly accessing its data. This delicate and complex process demands specialized equipment and expertise. 

Price Quote

After evaluating, we gave the client a price quote estimate for the chip-off recovery process. We explained that the physical damage to the flash drive and the complexity of data recovery required this method. She understood and agreed to proceed with our services.

Recovery Process

After receiving the client’s approval, our team initiated the chip-off recovery process. This involved meticulously detaching the flash drive chip and attaching it to specialized equipment designed to read and extract data. Executing this process demanded precision and expertise to avoid further damage or permanent data loss.

Despite the complexity of the chip-off process, our team successfully accessed the data on the chip.

We meticulously reconstructed the file directory during the recovery phase, with particular focus on the “VP/2010” folder, which held critical Excel spreadsheets and other documents.

Our use of advanced techniques and tools allowed us to recover most of the lost data, recovering essential files related to the client’s legal matters.

PNY 256GB USB flash drive, showing its compact design and USB connector.

File Verification

After completing the recovery process, we verified the integrity and readability of all recovered files. We then delivered the data securely to the client through an online portal. She expressed relief and gratitude for the return of her crucial data.

Recovered PNY Turbo Attache USB Flash Drive

Our data recovery service has successfully retrieved data from countless PNY Turbo Attache USB Flash Drives and other storage devices. 

We specialize in chip-off recovery techniques for damaged devices. Should your flash drive fail, don’t panic.

Remember, our team stands ready to answer any questions or concerns about flash drive recovery, so please reach out to us without hesitation.

Stay proactive by backing up your data regularly and handling your storage devices with care to avoid similar incidents in the future. We hope this information has been helpful, and thank you for choosing our services. Your satisfaction is our top priority.

Frequently Asked Questions

Chip-off recovery involves physically removing a storage device’s memory chip to extract data directly using specialized equipment. This method is used when the device is too damaged for traditional recovery methods.

Flash drives might require chip-off recovery if they have been physically damaged or if any computer is not recognizing them. Signs include the device not lighting up when connected, computers not recognizing it, or error messages when trying to access the drive.

While chip-off recovery is highly effective, the success rate can depend on the extent of the damage to the memory chip and the condition of the data stored on it. In many cases, most, if not all, data can be retrieved, but there are instances where recovery may only be partial or, in rare cases, impossible.

The chip-off recovery process duration varies depending on the complexity of the case. It can typically take a few days to several weeks. The exact timeline should be discussed with the recovery service provider.

Yes, reputable data recovery services maintain strict confidentiality and security protocols to ensure that your data remains safe and is handled discreetly throughout the recovery process.

Chip-off recovery demands special tools and expertise, which most people don’t have. Trying it without the right skills and equipment can lead to permanent data loss. It’s best to leave this process to professional data recovery experts.